Logof - Extn Logout Music - Hold Music Page - Page Park - Park Park - Call Park to Other Extension! PCall - Priority Call PickA - Call Pickup Any PickG - Call Pickup Group PickM - Call Pickup Members Prog - Abbreviated Dial Program! Quota - Clear Quota Queue - Call Queue Recor - Call Record Relay - Relay Pulse Rely- - Relay Off Resum - Resume Call Rtriv - Retrieve Call Ride - Ride Call RngOf - Ringer Off!
Spres - AD Suppress! Steal - Call Steal Suspe - Suspend Call Timer - Timer! TmDay - Time of Day! Toggl - Toggle Calls VMCol - Voicemail Collect VMOff - Voicemail Off VMOn - Voicemail On Making Calls Answering Calls Call Waiting Call Forwarding Diverting Calls Do Not Disturb Default Feature Codes EU24 Expansion Module EU24 Overview Using the EU24 Expansion Module Viewing the Alternate Display The diagram below shows the main telephone features. Display, Call Appearance and Function keys: Call Appearance Keys allow the user to handle multiple calls and the display shows call information.
System functions allocated by your System Administrator can also be displayed. Message lamp: Lit when the user has voicemail messages. Can also be set to flash when the phone is ringing.
Also used to move the cursor during data entry. Messages: Access the user's mailbox. Dial pad: Standard button pad for dialing telephone numbers. Volume Controls: Adjust the speaker, handset, headset, or ringer volume depending on which is currently in use.
When Mute in use, the associated light is on and the caller cannot hear you. Headset: Switches from handset to headset. The light associated with this button turns on when the headset is active. Speaker: Access the speakerphone. The light associated with this button turns on when the speakerphone is active.
Exit: Returns you to the main call handling screen. Softkeys: Used to navigate to or initiate certain features, such as Speed Dial or Call Log, as well as control certain actions within the features. These keys correspond to the text prompts in the display screen immediately above them. Reference source not found. Bookmark not defined. Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys.
Hence, you can pick-up, make and receive calls on behalf of your colleague. An IP Office exchange line but not IP lines can be allocated to you such that the status of that line is displayed and you can use the line appearance key to make and receive calls. A call coverage appearance key alerts you when a pre-defined colleague is receiving a call. The covered user does not need to be using call appearance keys.
Hence, you can pick-up calls on behalf of your colleague. All of the above can only be allocated to you by your System Administrator. Having more than two Call Appearance keys is very useful. If you are set to receive call waiting indication, the waiting call is shown against the next call appearance key.
This would severely restrict the use of features such as conference and transfer. It is for these reasons that it is strongly recommended that all Call. Refer to Function Keys on page 23 for details of the System Feature that can only be allocated to you by your System Administrator.
In addition, there are a number of System Features that you can always access yourself by the use of short codes. Refer to System Features on page 57 for details of System Features that you can always access yourself by dialing short codes, e.
Icons also indicate whether a feature has been activated for a particular button. A symbol next to a call appearance key indicates an incoming call. Pressing the adjacent key answers the call and puts any other current call on hold. A symbol next to a call appearance key indicates that it is the currently connected call. The caller's telephone number if available is also shown. Pressing the adjacent key puts the call on hold.
An H is also shown on the display. A symbol next to a call appearance key indicate a call on hold. Pressing the adjacent key takes the call off hold and puts any other current call on hold.
When a call arrives at your telephone, you hear a ringing tone and a blinking bell icon appears on the associated call appearance. When you locate the call appearance for the ringing call, press the corresponding call appearance button. You can make calls from the telephone using a variety of methods as follows:. Dial the required number on the key pad remember to include the required access code for example, 9 for an outside line and listen to the progress of the call.
Adjust speakerphone volume as necessary. The display shows the volume level. There are eight volume levels. If the call is not answered, you can clear the call by pressing Speaker or. Drop or. When the call is answered, either speak or pick up the handset and speak to the called party.
See Using the Call Log on page See Speed Dials on page Replace the handset or. Press Drop. When a headset is to be used on your , it must be plugged in to the headset socket on the base of your telephone.
To activate the headset and switch off the. The lamp beside the button is illuminated when headset working is activated. Press the call appearance key next to the flashing bell icon :. Dial the number remember to include the required access code for example, 9 for an outside line and listen to the progress of the call.
The two-way built-in speakerphone allows you to make and answer calls without lifting your handset. Keep in mind that two-way speakerphones may not operate satisfactorily in every environment such as in very noisy locations and that they operate best when you speak directly too them. To make or answer a call without lifting the handset, or to use the speakerphone with any feature:. Press Speaker.
The LED beside the Speaker button illuminates. Make or answer the call, or access the selected feature. Adjust the speakerphone volume if necessary. Pick up the handset or press Headset and talk. Press Speaker again. The Speed Dial feature allows you to have the telephone automatically dial calls to telephone numbers stored in your personal directory maximum of Press the SpDial softkey.
The Speed Dial screen is displayed. Press the button next to the entry you want to call. If the entry you want is not displayed, use and to cycle through the entries or key the first letter of the required name to jump to the page with a matching entry. The telephone dials the number for you. The Redial or Last Number Dialed feature automatically redials a previously dialed extension or outside number up to 24 digits.
Your will store the up to ten of the last numbers dialed. Note: If you have dialed the same number twice in succession, it will only have one appearance in the redial list. Product Documents: Find the latest product documents, product notices and product manuals for the Product and Release you've selected. Search within a Product Document Type Enter. Technical Solutions: On this page, you will find the top Knowledge Solution Articles authored by Avaya Associates to solve technical issues.
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Please provide additional details. Serial Number can not be same. To announce the call, remain on the line and w ait for an answer. An nounce the call and hang up. If the line is busy or if no one answ ers, press. To establish a conference call, dial the first pa rty and wait for an answer.
The current call is pla ced on hold, is displayed and you hear a dial. Dial the number of the next party and wait for an answer. To add the new party to the call, press. Repeat Steps 2 to 4 to add further participants. To drop yourself from the confe rence, hang up. Make or answer th e call. To adju st the volume,. To end the call, press again. An N is displayed. Note: The short codes documented in this guide re fer to the u se of default short code s only.
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